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User currently offlineFlyheligirl From United States, joined Aug 2007, 352 posts, RR: 18
Posted (5 months 3 weeks 3 days 20 hours ago) and read 4633 times:
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Hi all,

As most know, some hit counters are not being updated properly. This happens with specific searches such as a category or range search. The good thing is hits are being counted and by no means lost, they are simply not updating on the photos.

The short term solution is to update manually the hit counters once a day (starting today). A long term solution has not fully been found. Finding a long term solution is a top priority for us but we want to dedicate the proper time to find the best solution. We'll update you more when we have a definitive plan. In the interim, the hits will be updated once per day.

Thank you,

Monique

110 replies: All unread, showing first 25:
 
User currently offlineSilver1SWA From United States, joined Mar 2004, 2222 posts, RR: 8
Reply 1, posted (5 months 3 weeks 3 days 20 hours ago) and read 4631 times:
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Thanks for the update.

User currently offlineScbriml From Saudi Arabia, joined Jul 2003, 8429 posts, RR: 25
Reply 2, posted (5 months 3 weeks 3 days 9 hours ago) and read 4456 times:
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Quoting Flyheligirl (Thread starter):

Monique, thanks for the update. Most of us appreciate the communication.

Quoting Flyheligirl (Thread starter):
The good thing is hits are being counted and by no means lost, they are simply not updating on the photos.

The short term solution is to update manually the hit counters once a day (starting today).

This is good news and will put some fears to rest. Despite the impression some give, we don't check our hits on an hourly basis!


I'm here to help you.
User currently offlinePsych From United Kingdom, joined Nov 2004, 2423 posts, RR: 53
Reply 3, posted (5 months 3 weeks 3 days 3 hours ago) and read 4351 times:
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Quoting Flyheligirl (Thread starter):
The short term solution is to update manually the hit counters once a day (starting today).

Blimey - that sounds like an arduous task! For all the photos?  Wow! I am imagining some poor person having to go through over one million photographs and doing some sums for each one  biggrin .

Paul

User currently offlineEhvk From Netherlands, joined Jul 2001, 74 posts, RR: 0
Reply 4, posted (5 months 3 weeks 2 days 9 hours ago) and read 4203 times:



Quoting Psych (Reply 4):


Quoting Flyheligirl (Thread starter):
The short term solution is to update manually the hit counters once a day (starting today).

Blimey - that sounds like an arduous task! For all the photos? I am imagining some poor person having to go through over one million photographs and doing some sums for each one .

Paul

Paul, i dont think this has to be done manually for every pic. I think DM wil run a Query on the database wich will update the view counter.

Greetings Léon

User currently offlineCodeshare From Poland, joined Sep 2002, 1413 posts, RR: 1
Reply 5, posted (5 months 3 weeks 2 days 7 hours ago) and read 4177 times:

So maybe the actual view count algorithm was changed and that is why the numbers are different ?

KS/codeshare


C is for Cookie that's good enough for me.
User currently offlineGPHOTO From United Kingdom, joined Aug 2004, 533 posts, RR: 13
Reply 6, posted (5 months 3 weeks 2 days 7 hours ago) and read 4173 times:
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Quoting Psych (Reply 4):
I am imagining some poor person having to go through over one million photographs and doing some sums for each one Big grin .

It's a punishment for misbehaving members of the crew, like being given 'lines' or detention when at school. It's a very effective way of keeping us in line  Smile

Best regards,

Jim


Erm, is this thing on?
User currently offlinePtrjong From Netherlands, joined Mar 2005, 2649 posts, RR: 13
Reply 7, posted (5 months 3 weeks 2 days 6 hours ago) and read 4152 times:



Quoting Codeshare (Reply 6):

So maybe the actual view count algorithm was changed and that is why the numbers are different ?

How do you mean? Counting should be pretty straightforward, right? Care to explain?

Peter Smile


The only difference between me and a madman is that I am not mad (Salvador Dali)
User currently offlineCodeshare From Poland, joined Sep 2002, 1413 posts, RR: 1
Reply 8, posted (5 months 3 weeks 2 days 5 hours ago) and read 4130 times:

How should I know what the code is for counting? I didn't program the whole database, did I? I'm saying that maybe something in the original code got messed up?
It should be fairly simple: one opening of large photo = 1 view. In the meantime it's not, as was shown in other threads.

KS/codeshare


C is for Cookie that's good enough for me.
User currently offlinePsych From United Kingdom, joined Nov 2004, 2423 posts, RR: 53
Reply 9, posted (5 months 2 weeks 5 days 23 hours ago) and read 3972 times:
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Is there any news on this?

The views for shots outside the top five or so photos remains very disappointing and way below what we would have expected in times gone by.

I had a recent shot accepted - the type (though 'standard') which you would expect would attract some hundreds of views at MAN. Nothing like that has been achieved and it calls into question why the views are that low. The counters are clearly not completely broken so can it be that the number of viewers has dropped a lot after all?

Paul

User currently offlineJumboJim747 From Australia, joined Oct 2004, 2361 posts, RR: 46
Reply 10, posted (5 months 2 weeks 5 days 22 hours ago) and read 3937 times:
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Paul i really think one of the reasons that hits are below par is because of the main page layout .
Cheers


Family is the most important thing in the world
User currently offlineNIKV69 From United States, joined Jan 2004, 6737 posts, RR: 37
Reply 11, posted (5 months 2 weeks 5 days 21 hours ago) and read 3910 times:



Quoting Psych (Reply 10):
The views for shots outside the top five or so photos remains very disappointing and way below what we would have expected in times gone by.

I agree, I have been told my DM that the hit counters are fixed so I uploaded a JFK test shot. Will see what happens.


Obama could have went to see wounded soldiers, he went to the gym instead. McCain, country first.
User currently offlineChachu201 From New Zealand, joined Apr 2006, 802 posts, RR: 7
Reply 12, posted (5 months 2 weeks 5 days 21 hours ago) and read 3908 times:
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Wasn't there a bug that inflated view counts? If so, could DMs bug fix have actually fixed this bug too, and made the counters accurate for the first time?

User currently offlinePtrjong From Netherlands, joined Mar 2005, 2649 posts, RR: 13
Reply 13, posted (5 months 2 weeks 5 days 19 hours ago) and read 3896 times:



Quoting Chachu201 (Reply 13):

Yes, I wouldn't be surprised if the hit count was correct now.

Peter


The only difference between me and a madman is that I am not mad (Salvador Dali)
User currently offlineChukcha From Australia, joined Mar 2006, 389 posts, RR: 3
Reply 14, posted (5 months 2 weeks 5 days 19 hours ago) and read 3889 times:



Quoting Chachu201 (Reply 13):
If so, could DMs bug fix have actually fixed this bug too, and made the counters accurate for the first time?

Definitely not the case. I've been experimenting for a couple of days, accessing some old shots from my friends' computers and also computers from work, using various search methods. Only about one in four hits registered.

User currently offlinePsych From United Kingdom, joined Nov 2004, 2423 posts, RR: 53
Reply 15, posted (5 months 2 weeks 5 days 13 hours ago) and read 3854 times:
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Quoting Chukcha (Reply 15):
Only about one in four hits registered.



Quoting Ptrjong (Reply 14):
Yes, I wouldn't be surprised if the hit count was correct now.

I don't know what to think now - it still seems to me that things are wrong, but also I don't see evidence of 'manual' daily corrections. If so the photos I am looking at as tests are getting almost no views at all.

I have to say I find this disheartening - particularly as one who has worked to stick by A.net through all that we have been through recently. But I too am now considering withdrawing my photos from the queue and my future uploading in the present climate. I find it impossible to reconcile the highest of standards the site places on me as a photographer, through the screening team, with the standard of the service provided for photos that get through that filter. I cannot see the home page as reflecting the highest of standards and something seems to be working against my (less than eye-catching) photos that do not make it into the top few of the day getting to a viewing public - the whole point of uploading in the first place.

I consider A.net has the highest standards for its photos and the equivalent must be provided in return for photographers who invest their time and effort in providing such material. For too long now this has not been forthcoming.

I hope some news will be on the horizon as a new week begins.

Paul

User currently offlineKukkudrill From Malta, joined Dec 2004, 984 posts, RR: 3
Reply 16, posted (5 months 2 weeks 5 days 12 hours ago) and read 3844 times:

Paul is one of a.net's stalwarts and a true gent of the forums. If this site loses him, it's a sure indication of how bad things are.

User currently offlineUa935 From United Kingdom, joined Feb 2004, 563 posts, RR: 9
Reply 17, posted (5 months 2 weeks 5 days 12 hours ago) and read 3839 times:

This really does need to take priority now!

There is definately something amis here.

Every day it is the same, the 5 images which appear on the homepage are in excess of 1000 views, from photograph 6 onwards they are 500 and below.

Either the counters are only correctly working for the 5 images on the homepage or people just cannot be bothered to search for other images.

There is no point uploading at present and there seems to be no end in sight at the moment.


Live every second like you mean it - Jetwash Images
User currently offlineINNflight From Austria, joined Apr 2004, 3409 posts, RR: 60
Reply 18, posted (5 months 2 weeks 5 days 7 hours ago) and read 3798 times:



Quoting Ptrjong (Reply 14):
Yes, I wouldn't be surprised if the hit count was correct now.

No way I'd think. How many unique visitors does A.net get a day, was it 500,000 or a million? No way only a very small percentage clicks through the top 24 photos...

but then again, it could be all the site's visitors are driven away again so quickly because the ads now get better placement on the new site.

Hmm lets see what was uploaded in the last....ooh uah, free ipod? Big grin


AirTeamImages - take the high road and others will follow
User currently offlineChachu201 From New Zealand, joined Apr 2006, 802 posts, RR: 7
Reply 19, posted (5 months 2 weeks 5 days 5 hours ago) and read 3763 times:
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Quoting INNflight (Reply 19):
No way I'd think. How many unique visitors does A.net get a day, was it 500,000 or a million? No way only a very small percentage clicks through the top 24 photos...

but then again, it could be all the site's visitors are driven away again so quickly because the ads now get better placement on the new site.

Hmm lets see what was uploaded in the last....ooh uah, free ipod? Big grin

I really dont think that a simple design change can drive away visitors in the way you describe - although most people around here don't like it, lots of others do, and when I've shown the design to those who've never seen A.net before they like it. So I really doubt that's going to be true. The top 24 photos now have a massive prominence on the page, so if anything, I would have thought that click would go up. Personally, I've been opening up the Top 24 a lot more often since the change.

I think it's more likely that this is just a bug, and hopefully we'll see a fix to this soon  Smile

User currently offlineChukcha From Australia, joined Mar 2006, 389 posts, RR: 3
Reply 20, posted (5 months 2 weeks 5 days 4 hours ago) and read 3748 times:

It appears almost as if the site were jinxed - this view counter issue is happening at the worst possible time, adding insult to injury.

I'm curious whether the ads are getting all the hits they were counting on...